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Have questions about Family Evidence? Our team is here to help — usually inside a business day.
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Common questions
Frequently asked questions.
How quickly will I get a response?
Support inquiries are typically answered within 24 hours. Sales and enterprise inquiries are prioritized and usually receive a response within 4 hours during business days.
Do you offer phone support?
Phone support is available for Firm and Enterprise plan customers. Solo plan customers can reach us via email and live chat.
Can I schedule a demo?
Absolutely. Select "Sales / pricing" as your inquiry type and mention you'd like a demo. We'll schedule a personalized walkthrough of the platform.