Getting started with Family Evidence.
Follow these steps to set up your account and start collecting authenticated evidence.
Video tutorials.
Quick Start Tour
5 min
Inviting Your First Client
3 min
Mobile App Walkthrough
4 min
Video tutorials coming soon. Request a demo for personalized guidance.
1. Create your account
Creating your Family Evidence account takes just a few minutes:
- Sign up: Visit familyevidence.com/sign-up and enter your email
- Verify email: Check your inbox for a verification link
- Complete profile: Add your name, firm, and bar number (for attorneys)
- Choose a plan: Select the plan that fits your practice
- Enable 2FA: We recommend enabling two-factor authentication for security
Pro tip: Start with a 14-day free trial of our Firm plan to explore all features before committing.
2. Set up your first case
Cases organize all evidence and participants for a specific matter:
- Click "New Case" from your dashboard
- Enter case details: Case name, court/jurisdiction, case number (optional)
- Set privacy level: Choose who can access this case
- Add description: Brief notes about the matter
Each case has its own evidence repository, participant list, and export history--keeping everything organized and secure.
3. Invite your clients
Clients can securely upload evidence directly from their devices:
- Open your case and go to "Participants"
- Click "Invite Client" and enter their email
- Customize permissions: Choose what they can view and upload
- Send invitation: They'll receive a secure link to join
Clients receive step-by-step guidance when they join, making it easy for them to start documenting immediately.
Important: Client invitations expire after 7 days. You can resend at any time from the Participants tab.
4. Install the mobile app
The mobile app lets clients capture evidence with automatic authentication:
- Download: Available on iOS App Store and Google Play
- Login: Use the same credentials from the invitation
- Capture: Photos, videos, audio, and screenshots are hashed instantly
- Offline mode: Works without internet — syncs when connected
5. Upload your first evidence
Ready to start documenting? Here's how:
From the web dashboard:
- Open your case
- Click "Upload evidence" or drag files directly
- Add descriptions and categories
- Submit — files are hashed and timestamped automatically
From the mobile app:
- Open your case in the app
- Tap the camera icon for photos/videos
- Or tap "Upload" to add existing files
- Add a description and submit
Every upload receives a SHA-256 hash and NTP-verified timestamp — your evidence is now court-ready.
Ready for more?
Now that you're set up, learn how to organize and export evidence for court.